Administrative Process Maps
Map recurring administrative activities and handoffs.
Business Process Map
Business Process Map Services
Professional support for documenting the structure and flow of business processes.
Lamtas helps organizations represent process stages, activities, decisions, responsibilities, inputs, outputs, and handoffs in a clear process structure.
Business Process Maps
Visualize the Structure of Your Business Processes
A business process map provides a structured representation of how an activity progresses through its major stages.
Lamtas supports process mapping for administrative, customer service, service delivery, procurement, internal operations, and other defined business processes.
A process map can make relationships between activities and decision points easier to understand.
Maps can identify process participants, starting conditions, activities, decisions, handoffs, outputs, and completion conditions.
Source information may include procedures, workflow documents, interviews, process notes, forms, system information, and existing diagrams.
The map represents supplied process information and should not be treated as an independent validation of the underlying business process.
Business Process Mapping Services
Maps for Different Business Processes
Process maps can be developed for individual processes or groups of related activities.
Customer Service Process Maps
Represent defined customer service processes.
Service Delivery Process Maps
Show the major stages involved in delivering a service.
Approval Process Maps
Map requests, decisions, approvals, and resulting activities.
Cross-Functional Process Maps
Show how processes move between departments.
Process Map Review
Review existing maps for structure, clarity, and consistency.
Why Lamtas
Clearer Process Visualization
Process Overview
Provide a structured view of an entire process.
Decision Visibility
Make key decision points easier to identify.
Handoff Awareness
Show where work moves between participants.
Communication Support
Help teams discuss and understand process structure.
Improvement Reference
Provide a documented basis for reviewing process arrangements.
Documentation Companion
Complement detailed process descriptions and procedures.
Our Process
How Business Process Mapping Works
1. Define the Process
Identify the process to be mapped and its boundaries.
2. Gather Process Information
Review procedures, notes, interviews, diagrams, and related documentation.
3. Identify Process Components
Determine activities, participants, decisions, inputs, outputs, and handoffs.
4. Structure the Map
Arrange the process components in the agreed representation.
5. Review
Check the map against supplied source information.
6. Finalize
Prepare the process map in the agreed format.
Business Process Map FAQs
What is a business process map?
A business process map is a structured representation showing the major stages, activities, decisions, participants, and flow of a business process.
Can you map an existing business process?
Yes. Existing procedures, workflow information, interviews, notes, and diagrams can be used.
Can process maps show departments?
Yes. Relevant departments and participants can be represented where appropriate.
Can a process map include decision points?
Yes. Decision points and alternative routes can be included.
Can a process map accompany written documentation?
Yes. Process maps can complement detailed process documents and procedures.
How much does business process mapping cost?
Pricing depends on process complexity, number of stages, decision points, source material, and required format.
Need a Business Process Map?
Tell Lamtas which business process you want represented and what process information is available.